Digital Analyst - Loyalty

ID 2024-1659
Category
Commercial & Guest Experience

About the Company

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role

Are you the type who sees opportunities where others just see clouds?

 

The purpose of this role is to continuously analyse and measure the performance of our end-to-end loyalty digital experience and identifying and prioritising areas of improvement. A tech-savvy trend setter, you will scope new digital products to translate the strategic vision into a best-in-class digital experience.

 

Yours is a role to play a key role in the identification of potential partners that align with RX's loyalty program goals and assist with negotiating partnership agreements. Your well-honed relationship management skills will cultivate and maintain strong links with partner organizations to ensure collaboration and mutual benefit.

 

Driven by data, you must analyse partnership performance, member engagement, and customer behaviour to optimize partnership strategies. There is also the responsibility of program integration oversight of partner offerings into our loyalty program ensuring a seamless and rewarding experience for members.

 

This is a unique opportunity to play your part in building our loyalty offering. With several marquee partnerships already in place with household brands, this is your chance to impress and elevate our loyalty program.

About You

Degree qualified, you demonstrate a minimum 3 years of experience in managing partnerships and collaborations, ideally within the airline industry or a related field. Your experience includes negotiating agreements, monitoring performance, and ensuring mutually beneficial outcomes.

 

We’d love to hear from you even more if you have demonstrated loyalty programs experience with an airline or in a related industry.

 

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

 

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

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