Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.
Are you ready to redefine the future of air travel and create seamless reservation experiences for guests worldwide?
Yours is a role that will see you ensure efficient coordination of disruption management, service customer reservations, deal with special service requests, and consistently maintain high levels of operational efficiency in a 24x7x365 operational environment.
This dynamic role will demand strong collaborating skills with key teams to optimise scheduling, re-accommodation, and reservations with a strong focus on technology and innovation.
A key aspect of this position is to support timely and accurate guest order processing for both special and disrupted services, as well as addressing and resolving booking-related issues or complaints.
Further, you will provide support to RX digital assistance center, indirect sales, interline partners and corporate clients.
If you thrive in a dynamic, customer-focused environment and have a passion for optimising reservation management at scale, this is your opportunity to make a lasting impact at Riyadh Air.
Degree qualified, you must demonstrate at least 10 years of Central Reservation Control experience, including at least 5 years leading a team.
You are expected to possess strong experience in using and managing industry leading products such as Sabre or Amadeus.
We’d love to hear from you even more if you have worked in a digitally driven environment with outcomes driven by technology.
Further, any qualifications or certifications in inventory systems, disruption management or compliance management will be viewed favourably.
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.