Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.
Ready to elevate our inflight experience and make a genuine impact on our guests? We’re looking for an aviation mastermind to translate our vision into action.
Yours is a role which in which you will create product standards and manuals, ensuring every operational team delivers a seamless, memorable experience for our guests. With a keen eye on industry trends and passenger preferences, you’ll drive innovation across our inflight services, working closely with vendors, suppliers, and internal teams to maintain top-notch quality.
Your role will be a blend of collaboration and advocacy as you gather guest feedback, monitor service quality, and act as the voice of the passenger during stakeholder meetings. You’ll also support the Cabin Crew Training team, ensure new products meet guest expectations, and track performance to identify opportunities for improvement or cost savings.
In addition, you’ll work alongside our Digital Experience team to enhance inflight entertainment (IFE) content and play a key role in developing exciting new digital products for our guests.
Central to this role is a passion and ability to translate guest experience needs into clear processes and practices.
Shape the journey for passengers around the world. Your role managing the inflight experience ensures every guest feels at home, no matter where they’re flying. If you’re a proactive, guest-centric innovator with a passion for detail and quality, this role is your next adventure!
Degree-qualified, you will possess at least 7 years of experience, including 5 years in an operational or project management role.
You must demonstrate a proven track record in developing and launching new products from concept to execution, preferably within a global FSC environment. A deep understanding of the inflight operating environment, aircraft types, galley loading, and service equipment is essential.
Proficiency in MS Office and some knowledge of inflight entertainment is also desirable.
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.