Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.
Ready to drive the future of airline guest experience through smart, innovative ancillary product solutions?
Yours is a role that will see you managing end-to-end delivery of ancillary products and services that elevate the customer journey across all touchpoints. From airports and digital platforms to customer service and marketing, you will ensure that every interaction is optimised, seamless, and insight-driven.
You’ll lead cross-functional collaboration to develop, test, and implement new ancillary offerings, guided by guest feedback and market data. You will embed continuous improvement, drive stakeholder alignment, and ensure every product execution reflects Riyadh Air’s premium standards.
A key part of your role will be driving innovation, identifying new opportunities for value creation within complex digital ecosystems, and ensuring product governance frameworks are scalable and adapt to future needs.
This is your opportunity to bring your product delivery expertise to the world’s first digitally native airline and make a measurable impact on our guest experience strategy.
Degree qualified, you will possess a minimum of 10 years of experience in a product led, agile organisation, with at least 5 years in a senior product operations or delivery role.
You will have a proven record of developing customer and employee-facing products, scaling new offerings from concept to implementation, and unlocking growth through data and design led thinking.
We’d love to hear from you even more if you have experience working in B2C environments and have applied modern frameworks such as Gen AI, Design Thinking, and Lean methodologies to solve complex product challenges.
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.