Are you ready to lead cargo compliance, quality, and standards across a growing global network?
This role is central to managing the cargo compliance, quality, and standards framework across our operation. It ensures alignment with international and national regulations while strengthening operational excellence across the network.
A core part of the role is overseeing regulatory compliance across cargo operations, including International Air Transport Association (IATA), International Civil Aviation Organization (ICAO), General Authority of Civil Aviation (GACA), customs, security, and Dangerous Goods requirements. The position also drives timely updates to internal policies, procedures, and operational standards.
Working closely with internal teams and external partners, the role governs a cargo-specific Quality Management System and leads audits, reviews, and corrective action programs. It also oversees investigations, root cause analysis, and corrective and preventive actions to deliver measurable and lasting improvement.
With responsibility for operational standardization, this position develops and maintains standard operating procedures, manuals, and policies that support safe, consistent, and efficient cargo handling. Monitoring performance indicators and using data insights to identify trends will be key to improving compliance, quality, and service delivery.
The role also leads oversight of ground handling agents and vendors through audit and performance frameworks, while acting as a key point of contact for authorities and industry bodies. In parallel, it ensures training and competency programs remain current, effective, and aligned with operational requirements.
This is an opportunity to set the benchmark for cargo compliance and quality, shaping a resilient operation built on trust, discipline, and world-class standards.
